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My HP Prime resets after I expand it's folder in the HP Connectivity Kit.

I have an HP Prime calculator

Software Version: 2.1.14603 (2021 12 02)

Hardware Version: C

CAS Version: 1.5.0

Operating System: V0.050.640

2021 HP Development Company. L.P.

 

From a point in time and onwards a came up with a connectivity issue. In my laptop the Connectivity Kit recognize my calculator and shows as normal a folder on the left side of the screen. Every time I proceed to expand that folder my calculator soft resets. It is very frustrating. Is there anything I can do about that?

 

 

Bro pudiste resolver el problema?? Yo igual tengo ese mismo detalle

Quote from George on January 6, 2023, 7:39 pm

I have an HP Prime calculator

Software Version: 2.1.14603 (2021 12 02)

Hardware Version: C

CAS Version: 1.5.0

Operating System: V0.050.640

2021 HP Development Company. L.P.

 

From a point in time and onwards a came up with a connectivity issue. In my laptop the Connectivity Kit recognize my calculator and shows as normal a folder on the left side of the screen. Every time I proceed to expand that folder my calculator soft resets. It is very frustrating. Is there anything I can do about that?

 

 

Hi Goerge,

 

Sorry for the delay in answering. Could you tell me if you've updated to the latest version?

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Same for me.  On the 2020 firmware, I can access my calculator through the HP Connectivity Kit as normal, but on the latest firmware I experience the same issue as the OP where clicking the calculator's dropdown menu while it is connected via USB causes the calculator to reset.

Software Version: 2.1.14730 (2023 04 13)

Hardware Version: A

CAS Version: 1.5.0

Operating System: V0.050.640